Article 1: Management of Personal Information

The Company maintains customer personal information accurately and up-to-date, and takes necessary measures—including maintaining security systems, establishing management structures, and thorough employee training—to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We implement appropriate security controls to strictly manage personal data.

Article 2: Purpose of Use

Personal information provided by customers will be used for the following purposes: To collect customer feedback and opinions To respond to inquiries and requests for materials For market research and new service development To send email newsletters and publications To provide information about our products and services or those of affiliated companies For recruitment-related information, selection, and surveys To manage and inform about seminars, lectures, exhibitions, and events For other matters incidental or related to our business

Article 3: Proper Management and Protection

We strictly manage personal information and take appropriate preventive and corrective actions to protect against unauthorized access, loss, destruction, falsification, or leakage.

Article 4: Disclosure to Third Parties

The Company will not disclose or provide personal information to third parties except in the following cases: With the prior consent of the individual When required by law When there is sufficient reason to believe disclosure is necessary to protect the Company’s rights, property, or services due to violations of service terms When necessary to protect life, body, or property, and obtaining consent is difficult When particularly necessary to improve public health or promote sound upbringing of children, and obtaining consent is difficult When cooperating with national or local government agencies or their agents in performing legal duties, and obtaining consent would interfere with those duties In the event of business succession such as mergers, company splits, or business transfers, including the provision of personal information

Article 5: Entrustment and Joint Use

The Company may entrust all or part of the personal information obtained to contractors or share it jointly with related parties within the scope necessary to achieve the intended purpose. We carefully review the suitability of contractors, include confidentiality obligations in contracts, and properly supervise contractors. In cases of joint use, we will disclose in advance the items of personal information shared, the scope of users, the purpose of use, and the person responsible for managing the shared information.

Article 6: Inquiry and Correction Requests

Requests for confirmation, correction, or deletion of personal information from individuals will be promptly addressed after verifying the requester’s identity.

Article 7: Disclaimer

The Company is not responsible for any personal information voluntarily disclosed by individuals through use of our services or by other means, or for any identification of individuals through such information. We also disclaim responsibility for information or services provided by third-party websites accessed via links on our site.

Article 8: Compliance and Policy Review

The Company complies with applicable Japanese laws and standards concerning personal information and regularly reviews and improves this policy as needed.

Article 9: Contact for Privacy Matters

For inquiries or requests regarding personal information protection, disclosure, correction, or deletion, please contact: Email: Yoshida Inc. 1279-1 Rokutanda-cho, Mito-shi, Ibaraki 311-1135, Japan Established: April 13, 2025